Privacy Policy

Your privacy is of utmost importance to us. This Privacy Policy outlines how our online platform, dedicated to handmade furniture, collects, uses, discloses, and protects your information when you visit or make a purchase from our site. By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information for different purposes to provide and improve our service to you.

• Personal Identifiable Information (PII): While interacting with our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes, but is not limited to:
  • Name
  • Email address
  • Mailing address (for shipping handmade furniture)
  • Phone number
  • Payment information (processed securely via third-party payment gateways; we do not store sensitive payment card data)
• Usage Data: We also collect information about how our service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This helps us understand user behavior and improve our online platform.
• Product Interaction Data: Information related to your browsing and shopping habits on our site, such as products viewed, items added to your cart, wish list items, and furniture style preferences. This helps us tailor your experience and recommend relevant products.

How We Use Your Information

We use the collected data for various purposes, including:

• To process and fulfill your orders for handmade furniture and provide customer service.
• To provide and maintain our online platform.
• To notify you about changes to our service.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support and respond to your inquiries.
• To gather analysis or valuable information so that we can improve our service.
• To monitor the usage of our service.
• To detect, prevent, and address technical issues.
• To personalize your experience and present tailored product recommendations for our unique furniture pieces.
• To send periodic emails regarding your order or other products and services, if you have opted in to receive such communications.

Disclosure of Your Information

We may share your personal information in the following situations, always ensuring appropriate safeguards are in place:

• With Service Providers: We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. This includes payment processors, shipping partners for delivering your furniture, and analytics providers.
• For Legal Requirements: We may disclose your Personal Information in the good faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend the rights or property of our company
  • Prevent or investigate possible wrongdoing in connection with the service
  • Protect the personal safety of users of the service or the public
  • Protect against legal liability
• Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their marketing purposes without your consent.

Data Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Information. We implement a variety of security measures, including encryption and secure server technologies, to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. We are committed to upholding these rights:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request in accordance with applicable data protection laws.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. Examples of Cookies we use:

• Session Cookies: We use Session Cookies to operate our service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.
• Marketing Cookies: We use Marketing Cookies to deliver advertisements more relevant to you and your interests.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service does not address anyone under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service, prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at: